HR ON

DEMAND

The HR On-Demand Difference

6 Ways It Can Benefit You and Your Clients

3

Up-to-the-Minute Ticket Tracker

 

You will always know the status of the questions you submit to our HR Pros, by using the Ticket Tracker.

 

It displays detailed ticket information including which HR Pro has been assigned to it, when an answer will be ready, and a summary of the question.

4

Custom Job Descriptions and HR Documents

 

With HR On-Demand, you can turn to our team of HR Pros for your document needs.

 

They’ll work with you to develop HR documents tailored to your organization.

 

From job descriptions to forms to letters, your business will be fully covered.

1

Unlimited Ask the Pro Consulting

 

When we say “unlimited,” we mean it. With HR On-Demand, you can ask our team of certified HR Pros as many questions as they want.

 

Either online or over the phone. It’s a level of expertise you can’t find anywhere else.

2

Custom Employee Handbooks

 

Our HR Pros will create a comprehensive employee handbook for you. We’ll also update and review your existing handbooks.

 

Plus, we include one-on-one consultations with an HR Pro to ensure that your business is compliant and protected.

5

Free Quarterly Harassment Prevention Training

 

This interactive webinar focuses on the companies or manager’s legal obligations and best practices for preventing sexual harassment.

 

It will also address other areas of unlawful harassment in the protected categories of race and disability.

6

HR Concierge Live Chat Assistance

 

Our live chat feature – HR Concierge – lets you easily identify and locate the HR issues and tools you'll need when you need them most.

 

With HR Concierge, a member of our HR team is just a chat away.

How Our HR Pros Are Making a Difference

Real-life Questions and Answers From Our Team of Certified HR Pros

Our team of HR Pros answered more than 11,000 client questions last year, on topics ranging from the Affordable Care Act and sick leave policies — to hiring, terminations, employee relations, and more.

 

Below is just one example of an issue our HR Pros helped solve

Question about Employee Management

"Our employees often don’t turn their timesheets in on time. If an employee doesn’t submit his sheet on time, can we delay processing his paycheck until the next pay period?"

"Getting employees to turn timesheets in on time can be challenging. It is the employer’s obligation to pay employees on the established payday, regardless of whether a timecard has been submitted. There is no exception to the law that allows an employer to withhold payment until the next payday or until the timecard has been turned in. When you don’t have a timecard, you can comply with the law by paying all of the wages that you reasonably know are due for an employee’s regularly scheduled work period. Straight time pay cannot be delayed.

 

Normally, overtime pay earned in a particular workweek must also be paid on the regular payday for the pay period in which the wages were earned. You may only delay payment for overtime wages that can’t be determined until after the regular pay period. The delayed payment of overtime wages earned in one payroll period must generally be no later than the payday for the next regular payroll period.

 

A proactive way to address this issue is to have a clear policy and procedure on reporting hours worked, including the deadlines. Training your nonexempt staff and supervisors on the expectations for accurately completing time reporting records is key to ensuring that you are complying with wage payment requirements. As a last resort, you can treat the issue as a disciplinary issue should it continue even after expectations have been clearly communicated. But holding the paycheck as a method to gain compliance could subject your company to potential wage claims for unpaid wages."

Aimee P.

one of our expert HR Pros

“I cannot say enough about HR On-Demand. The HR OnDemand support team... is absolutely incredible. The HR Pros go above and beyond in their support and research. Thank you!!!”

Stephanie

Los Angeles, CA

Difference between HR Support Center and HR On Demand

HR Support Center

  • A comprehensive suite of online tools and resources to help you manage your HR compliance and employee relationship issues.

  • Policy Library

  • Job Descriptions

  • HR Forms, Checklists, and Documents

  • Law Alerts Employee

  • Handbook Tools

  • HR Self-Audit

  • HRCast

  • Q&A Stream

  • Articles

  • HR Advisor Newsletter

  • Training On-Demand

  • Quick Guides

  • Benefits Tools and Library

  • Resource Center

  • Weekly HR Snapshot

  • HRProMobile

  • HR Concierge

HR On Demand

  • A team of HR certified pros help build an HR action plan for you, work step-by-step with you to implement it, and is available anytime an HR issue arises.

  • Policy Library

  • Job Descriptions

  • HR Forms, Checklists, and Documents

  • Law Alerts Employee

  • Handbook Tools

  • HR Self-Audit

  • HRCast

  • Q&A Stream

  • Articles

  • HR Advisor Newsletter

  • Training On-Demand

  • Quick Guides

  • Benefits Tools and Library

  • Resource Center

  • Weekly HR Snapshot

  • HRProMobile

  • HR Concierge

  • + Unlimited Ask the Pro

  • + Document Customization

  • + Live Harassment Prevention Training

  • + Ticket Tracker

  • + Custom Handbook Development